School Communication Log

Schools are required to keep records. You should too. If it's not written down, it didn't happen. Print multiple copies of this page.

Why documentation matters. If you ever need to file a state complaint (34 C.F.R. § 300.153) or request due process (34 C.F.R. § 300.507), a written record of your communications is your evidence. Verbal agreements are nearly impossible to enforce. This log turns "they said they would" into a documented timeline.

Method codes: E = email, P = phone call, M = in-person meeting, L = letter/written note, V = voicemail, T = text message. Save copies of all written communications.

BEST PRACTICES

Follow up every phone call with a confirmation email: "Per our call today, here is my understanding of what we discussed..."

Keep all emails in a dedicated folder — do not delete school correspondence.

When making a formal request (evaluation, IEP meeting, records), put it in writing and keep a copy with the date sent.

If the school says something verbally that matters, write it down and email it back to them: "I want to confirm what was said..."

Note who you spoke to — first and last name, title, and how to reach them.

Date	Who	Method	What was discussed / agreed to	Follow-up needed?	Follow-up done